Last updated: May 2026
1. Who We Are
Safe Electrical Solutions ("we", "us", "our") is an ESA-licensed electrical contractor based at 26 Hertford Ave, Toronto, Ontario, M6M 1S1. We can be reached at 416-236-7100 or info@safeelectricalsolutions.ca.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Complete a contact or estimate request form on our website
- Call or email us to request a quote or book a service
- Interact with us as a customer
The types of personal information we may collect include:
- Full name
- Phone number
- Email address
- Property address (for service planning)
- Description of your electrical service request
We do not collect financial information (credit card numbers, bank details) through our website.
3. How We Use Your Information
We use the personal information we collect to:
- Contact you to discuss your electrical service needs and provide estimates
- Schedule and coordinate electrical service at your property
- Follow up on completed work
- Respond to your inquiries
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing (PIPEDA)
We collect and use personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Our legal basis for processing is your consent, which you provide when you submit a contact form, call us, or email us with a service request.
You may withdraw your consent at any time by contacting us at info@safeelectricalsolutions.ca. Withdrawing consent may affect our ability to provide services to you.
5. How We Store and Protect Your Information
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Contact form submissions are delivered via encrypted email to our business email account. We retain customer records for the period necessary to provide services and for a reasonable period thereafter.
6. Cookies and Website Analytics
Our website may use standard web analytics tools that collect anonymized information about how visitors use the site (pages visited, time on site, general geographic region). This information does not identify you personally and is used only to improve our website content. We do not use advertising cookies or tracking pixels.
7. Third-Party Services
Our website contact form uses FormSubmit.co to deliver form submissions to our email. FormSubmit.co processes form submissions in accordance with its own privacy policy. We do not share your information with any other third-party services.
8. Your Rights
Under PIPEDA, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Withdraw consent to our use of your personal information
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us at info@safeelectricalsolutions.ca or call 416-236-7100.
9. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be noted with a new "Last updated" date at the top of this page. Your continued use of our website after any change constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this privacy policy or our privacy practices, please contact:
Safe Electrical Solutions
26 Hertford Ave, Toronto, ON M6M 1S1
Phone: 416-236-7100
Email: info@safeelectricalsolutions.ca